Terms & legal

Legal notice 

Person responsible for publication: GITE AUBERGE DE LA CURE EI

Company trade name:GITE AUBERGE DE LA CURE EI
Individual VAT identification number: FR20495358665
Siret number: 49535866500018

DATA PROTECTION
Any user who has submitted directly or indirectly personally identifying information has a right of access and rectification in accordance with Law No. 78-17 of 06/01/78 (Data Protection) with the site administrator.

Hyperlinks
External sites to GITE AUBERGE DE LA CURE EI  having a hyperlink to this site are not under the control of GITE AUBERGE DE LA CURE EI , which therefore declines all responsibility for their content. The user is solely responsible for their use.

LIABILITY

By accessing this site, you are informed that the use of the Internet requires compliance with a range of laws, in particular those relating to copyright and the Data Protection Act. GITE AUBERGE DE LA CURE EI cannot incur liability for errors or omissions, the publisher also reserving the right to modify and update the site's data at any time.

COPYRIGHT

Under the French Intellectual Property Code, reproduction for purposes other than private use, sale, distribution, publication, adaptation or communication, whether partial or complete, of the data (layout, site arrangement, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorisation of the rights holders mentioned above.

DATA PROTECTION

Any user who has submitted information directly or indirectly identifying them has a right of access and rectification in accordance with Law No. 78-17 of 6/01/78 (Data Protection) with the site administrator.

PROTECTION OF PERSONAL DATA

Identity of the data controller

The Site is published by the operating company whose contact details are given above.
Access to the website and the use of its content are subject to the terms of use described below.

Nature of personal data

A «personal data» is understood to mean any personal information you may share with the operating company that can directly or indirectly identify you as a natural person, for example when visiting a website, requesting information, booking a room and other services.

Personal data collected

You may be asked to provide your personal data when you browse the operating company's website.

Whether the requested information is mandatory or optional is indicated to you at the point of collection by an asterisk «*». Information marked with an asterisk is mandatory because it is essential for processing your various requests. Other information is intended to better understand you and improve the services offered to you. It is therefore optional.

The operating company collects and processes in particular your surname, first name, email address, billing address, telephone number, IP address, connection and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay…), your online reviews.

When are your personal data collected?

• You browse the website (IP address and Cookies) and view products or services;
• You provide the operating company with your observations/comments in certain sections, via questionnaires or contact forms, the operating company's official social media page;
• You send an email to the operating company;
• You sign up to the newsletter mailing list;
• You share a page or an offer by sending an email or via a social network;
• You respond to a satisfaction survey;
• You make a request for a quote.

Data storage

The information collected is stored in our various reservation systems on secure, SSL‑certified databases.

This database includes: clients' names, their address, telephone numbers, job title, company name and their credit card data. We may also record other information such as your preferences regarding the room, meals, drinks and other services as well as your stay history at our establishment.

Purpose of data collection by the operating company

Through the website, the operating company collects the data about you that is strictly necessary for the following purposes:

1. In order to handle your information and booking requests, as well as any loyalty programme;
2. To improve and personalise the operating company's services in order to facilitate your navigation on the website;
3. To manage and track the entire customer relationship;
4. To manage subscription to the operating company's news and promotional offers (newsletter);
5. To handle all your access requests in accordance with applicable law;
6. To manage unpaid debts and litigation;
7. To handle job applications for the operating company's vacancies that have caught your attention, or any speculative application;
8. Measuring quality and satisfaction.

If the required information is not provided, your request cannot be processed.

Operating company's commitments regarding the protection of personal data

Transparency and purpose:

No personal data is or will be collected without your knowledge. Whether the information requested from you by the operating company during collection on the website is optional or mandatory will be indicated to you in advance by the presence of the «*» asterisk. The operating company collects and processes your personal data only for the purposes described in these Legal Notices.

Proportionality and relevance:

The operating company only collects and processes the personal data necessary for the proper handling of your request or for the personalisation of the services offered to you.

Data retention period:

The operating company retains your personal data only for the period necessary for their processing, in accordance with the provisions of the applicable law.

Security and confidentiality:

The operating company undertakes to take the necessary measures to ensure the confidentiality of the data and not to disclose it to unauthorised third parties.

We may be required to disclose your personal information to local authorities if demanded by law or as part of an investigation and in accordance with local regulations.

As with most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), browser type used, internet service provider, referral and exit pages, operating system, date, time and clickstream data.

Cookies do not record the information provided by users during an online booking or when registering a customer account. Cookies identify your browser rather than you personally and cannot by themselves reveal your identity.

Respect of your rights:

You are informed of your rights of enquiry, access, rectification and objection for legitimate reasons as well as of your right to object to commercial prospecting in accordance with the provisions of Law No. 78-17 of 6 January 1978.

Rights of access, rectification and objection:

In accordance with Law No. 78-17 of 6 January 1978 on Data Processing, Files and Freedoms, you benefit, upon simple written request, from a right of access and rectification to information concerning you.
You may also, for legitimate reasons, object to the processing of your personal data.

To exercise any of these rights and obtain disclosure of the information concerning you, simply contact the operating company whose contact details are available at the start of this Legal Notice.

COOKIES

When browsing the website, certain information relating to the navigation of your device may be recorded in files called «Cookies» installed on your device, subject to the choices you have expressed regarding cookies, which you can change at any time.

A cookie is a small text file saved in a designated area of your device's hard drive when you use an online service via your browser. It allows its issuer to identify the device in which it is stored, for the duration of the cookie's validity or storage.

The cookies set by the operating company are used for the purposes described below, for the duration of the relevant cookie's validity, subject to your choices resulting from the settings of the browser software you used during your visit to the website and which you can change at any time.

Partner company cookies (third-party cookies) may be placed on your computer via pages of the website

Only the issuer of a cookie can read or modify information contained in it.

Different types of cookies are used on the website; they have different purposes. Some are necessary for your use of the website.

Analytical cookies

These are cookies that allow the operating company to:

• generate statistics and the various elements making up the website (sections and content visited, user journeys) in order to improve the browsing experience offered;
• count the total number of advertisements displayed by it on its advertising spaces, to identify those advertisements, their number of impressions, the number of clicks and navigation information.

Example of analytical cookies

• _ga     Analytics: recording of navigation data
• __utm Analytics: recording of browsing data
• _gac Campaign: recording of browsing data for advertising campaigns

Cookies and social network plug-ins (social buttons)

The operating company may include tools on the website for sharing content with others or for informing those others of your viewing or your opinion regarding content on our site. This notably includes «Share» and «Like» buttons from social networks such as Facebook, Twitter, etc.

The operating company has no control over the processes used by social networks to collect information.

• Facebook Connect: sign in using your Facebook account
• Facebook Social Graph: share the page on Facebook
• Pinterest: share the page on Pinterest
• LinkedIn: share the page on LinkedIn
• Instagram: share the page on Instagram

Machine cookies and identifiers for the purpose of securing transactions

We inform you that when you place an order, the operating company, or its service providers acting on its behalf, may place cookies or collect information related to your device, notably the information (technical security attributes) necessary to recognise equipment (computer, tablet or mobile phone) in order to allow identification of your device for the purpose of securing transactions in your best interest.

Advertising cookies

The advertising content (graphics, animations, videos, etc.) displayed in the operating company's advertising spaces may contain cookies issued by third parties which can, for the duration of the cookies' validity, count clicks, but also offer you the most appropriate adverts according to your browsing behaviour, interests and preferences.

Refusing advertising cookies has no impact on the use of the site and will not stop advertising on the site or on the internet. It will only have the effect of displaying advertising that does not take your interests or preferences into account.

These cookies mainly depend on advertising networks. We cannot list them exhaustively:

• AdWords: purchase of sponsored keywords displayed on Google
• Facebook Custom Audience
• targeted advertising: recording of browsing path

Advertising targeting

The site may contain cookies set by third parties (agencies and advertising tools) and may allow them, for the lifetime of such a cookie, to collect browsing data relating to devices connecting to our sites, and to show you advertising content that may correspond to your previous browsing on the site.

Under no circumstances does the collection of these data enable these providers to personally identify you. Your first name, surname, username, postal address, email address and password are not disclosed to third parties without your prior and explicit consent.

Your choices regarding cookies

Several options are available to manage cookies. Any settings you make may affect your web browsing and your access to certain services that require the use of cookies.

Choices offered by your web browser

You can customise your web browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) so that cookies are either stored on your device or rejected.

Refusal of cookies

If you refuse the storage of cookies, some features, such as signing in to your personal area and personalising your browsing (choice of preferred language, for example), will no longer be available.

The operating company accepts no liability for consequences arising from degraded operation of its services and features due to the refusal of cookies.

How to exercise your choices, depending on the browser you use?

For managing cookies and your choices, the configuration of each browser is different. It is described in your browser's help menu, which will tell you how to change your cookie preferences.

For Internet Explorer™:

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or

In Internet Explorer, click the Tools button, then Internet Options. Under the General tab, under Browsing history, click Settings. Click the View files button. Click the Name column header to sort all files alphabetically, then scroll through the list until you see files beginning with the prefix «Cookie» (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie(s) containing the operator company's name and delete them. Close the window containing the file list, then click OK twice to return to Internet Explorer.

For Safari™:

https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose the Edit menu > Preferences. Click Security. Click Show Cookies. Select the cookies that contain the operator company's name and click Remove or Remove All. After deleting the cookies, click Done.

For Chrome™:

https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click More. Hover over More tools, then click Clear browsing data. In the “Clear browsing data” window, tick the boxes Cookies and other site and plug-in data and Cached images and files. Use the menu at the top to select the amount of data you want to delete. Select the beginning of time to delete everything. Click Clear browsing data.

For Firefox™:

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the browser's «Tools» tab then select the «Options» menu. In the window that appears, choose «Privacy» and click on «remove specific cookies». Locate the files that contain the operating company's name. Select them and delete them.

For more information about cookies

The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Referral to the consumer mediator

In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer has the right to refer the Tourism and Travel Mediator free of charge, whose contact details are currently as follows:
Médiateur Tourisme Voyage,
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris Cedex 17

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